Shipping policy
We Ship worldwide. We have tie-ups with leading logistics provider to handle your order in the best possible way and to ensure a safe and fast delivery to you.
We do not provide the cash on delivery facility on our orders across the globe.
In case you are not reachable, or you do not accept the delivery of the products when attempted by us, we reserve the right to cancel your order in our sole discretion. Any amount to be refunded subsequent to such cancellation shall only be processed post deduction of the shipping and delivery charges borne by us.
Further, you acknowledge and accept that the title and risk of all products ordered by you and delivered to you shall pass on to you upon your receipt of the delivery thereof.
Summary of Shipping Charges
Please see below a list of the shipping charges that may be levied on your order placed with us, basis the delivery location and preferred mode of payment:
Shipping Charges for Delivery Within India
We provide free shipping within India for all prepaid orders above ₹4999. For orders (both prepaid and otherwise) with a total amount less than ₹5000, we charge a nominal fee of ₹500 towards the shipping and handling charges.
Shipping Charges for Delivery Outside India
For all international locations we charge a nominal fee of USD 25 towards the shipping and handling charges.
Our Dispatch Policy:
We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest.
Standard dispatch timeline for Ready to Ship products is 7 working days for both Domestic and International orders.
Our standard dispatch timelines range from between 2 – 4 weeks from the date of successful placement of your order. Our standard dispatch timeline takes into consideration such orders for which we may have to sometimes make a new piece based on your order. However, if your order is already available with us in the desired size, we dispatch it within 7 working days from the date of successful placement of you order.
For custom made orders, please note that Pret pieces are typically shipped within 2 weeks, and for embellished products, it may take up to 4 weeks. An estimated delivery time is displayed on the ‘Order
Summary’ page of our website at the time of placing the order. We will share details about your orders from dispatch to delivery via email provided by you while placing the orders.
Standard dispatch timeline for Ready to Ship products is 7 working days for both Domestic and International orders. In case of an International order, consisting of made to order products as well as ready to ship products, then the order will be dispatched in a single shipment and dispatch timeline of made to order product will be applicable.
Once the order is dispatched, it normally takes 1 – 4 business days depending on the pin code for delivery within India and 3 – 6 business days for deliveries outside India. Unforeseen circumstances on our or the logistics provider’s end may sometimes cause delays, however, please be rest assured that our customer service team will be working very closely with the logistics provider to get your orders delivered at the earliest. You can also contact us at shoponline@rahulandanushka.com for any queries related to your order and shipping.
Customs and Import Duties Information on International Shipments:
Your order may be subject to import duties that are levied once the package reaches the destination country. An additional charge towards import, customs and taxes may be levied by the custom authorities, and the same shall be borne by you. Please note that Anandhouse Lifestyle Pvt. Ltd. has no control over these charges and cannot predict what they may be in actual. Customs policies vary widely from country to country, and we recommend contacting the local customs office or their website for further information. Additionally, when ordering from www.rahulandanushka.com website you are considered the importer on record and must comply with all laws and regulations of the country in which you are ordering the goods.